1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and poma88 ("Platform", "we", or "the company"). This document governs your use of all services, games, promotions, and content provided through the poma88.net website and our official mobile app.

Poma88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review this document periodically. Continued use of the platform following any changes constitutes your acceptance of the updated terms.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 18 years to register and use the poma88 platform. poma88 strictly prohibits participation by individuals who are underage. We reserve the right to request proof of age at any time, and any account found to be owned by an underage individual will be closed immediately, with all remaining balances forfeited upon completion of the investigation.

2.2 One Account Per User

Each individual is only permitted to hold one (1) active account at poma88. Multiple registrations by the same individual — whether using different names, email addresses, phone numbers, IP addresses, or banking details — are strictly prohibited. Violation of this rule may result in all associated accounts being closed and balances forfeited.

2.3 Accuracy of Information

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. The full name, ID number, and bank details you enter must match your official documents. False or inaccurate information may result in your account being suspended during the KYC verification process.

KYC Verification: poma88 conducts Know Your Customer (KYC) procedures to protect all members. You may be required to upload a copy of your MyKad or passport and bank statement for account verification before withdrawals are processed.

3. Deposits and Payment Methods

Poma88 supports a wide range of popular payment methods in Malaysia, including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost, GrabPay, and DuitNow. The minimum deposit is RM10, which will be credited to your account instantly or within a few minutes depending on the payment method selected.

  • All deposits must be made using a bank account or e-wallet registered in your own name.
  • Poma88 does not accept deposits from third parties.
  • If there is any doubt regarding the source of funds, poma88 reserves the right to suspend deposit processing until the investigation is complete.
  • Poma88 does not charge any fees for deposit transactions; however, your bank or e-wallet provider may apply their own charges.
  • Successful deposits cannot be reversed once processed.

4. Withdrawal of Funds

Withdrawals at poma88 are processed quickly — typically within 5 minutes to your bank account or e-wallet. Please take note of the following withdrawal conditions:

  • The minimum withdrawal amount is RM30 per transaction.
  • The bank account or e-wallet used for withdrawals must be registered under the same name as your poma88 account.
  • Your first withdrawal requires a completed KYC verification before it can be processed.
  • Poma88 reserves the right to request additional documents if unusual activity is detected on your account.
  • Bonus funds that have not met the wagering requirements (rollover) are not eligible for withdrawal until those requirements are fully satisfied.
  • In certain circumstances, such as pending identity verification, poma88 may delay withdrawals by up to 3 business days.

Fraud Warning: poma88 will never request fees, taxes, or additional charges before processing your withdrawal. If you are contacted by anyone claiming to represent poma88 and asking for such payment, please reach out to our support team immediately.

5. Bonuses, Promotions and Wagering Requirements

Poma88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, daily rebates, and other exclusive offers. Each promotion has its own terms and conditions as stated on the respective promotions page.

5.1 Wagering Requirements (Rollover)

All bonuses received are subject to wagering requirements (rollover) before they can be withdrawn. The specific wagering requirement for each bonus is clearly stated in the respective promotion terms. It is your responsibility to read and understand these terms before accepting any bonus.

5.2 Prohibition of Bonus Abuse

  • Users are prohibited from creating multiple accounts to claim bonuses repeatedly.
  • Any attempt to exploit system errors, bugs, or loopholes in promotion terms is strictly prohibited.
  • Poma88 reserves the right to void bonuses and winnings obtained through unauthorized or manipulative means.
  • Betting strategies such as hedging (betting on both sides simultaneously) while using bonus funds are prohibited.

6. Platform Usage and User Conduct

You agree to use the poma88 platform solely for lawful personal entertainment purposes. You are prohibited from:

  • Using automation software, bots, scripts, or any unauthorized tools to access or operate the platform.
  • Disrupting, damaging, or attempting to gain unauthorized access to any part of our platform or systems.
  • Sharing your account login credentials with others.
  • Using the platform for money laundering or any illegal financial activity.
  • Distributing offensive, threatening, or unlawful content through any communication feature on the platform.
  • Accessing the platform from regions or countries where online gambling is fully prohibited under local law.

7. Account Security and Password

You are solely responsible for keeping your account login credentials secure. poma88 recommends using a strong, unique password that is not used for any other account. Never share your password with anyone, including poma88 customer support staff — we will never ask for your password.

If you suspect your account has been accessed by an unauthorized party, contact our support team immediately via Live Chat. poma88 is not liable for any losses resulting from your failure to keep your login credentials secure.

8. Fair Play and RNG System

All games offered at poma88 use a Random Number Generator (RNG) system certified by accredited independent international testing bodies. This ensures that every game outcome is completely random and cannot be manipulated by any party.

Poma88 does not guarantee wins in any game. All games carry their own house edge and outcomes depend entirely on luck and our certified RNG system. Results generated by the poma88 system are final and cannot be disputed unless there is clear verifiable evidence of a technical fault.

Regular Audits: The poma88 RNG system is independently audited every quarter by an accredited international certification body to ensure full fairness and transparency for all members.

9. Account Suspension and Closure

Poma88 reserves the right to suspend or close your account without prior notice if you breach any rules stated in these Terms and Conditions, or for the following reasons:

  • Confirmed fraud or attempted fraud as determined by our security team.
  • Systematic bonus abuse or use of unauthorized arbitrage methods.
  • Confirmation that an account is owned or used by an individual under 18 years of age.
  • Money laundering or suspicious financial activity.
  • The use of unauthorized software or automation tools is strictly prohibited.
  • At your own request for self-exclusion through the Responsible Gaming programme.

If an account is closed for a legitimate reason (not due to a breach), any remaining balance will be returned to you once the verification process is complete.

10. Limitation of Liability

Poma88 is not liable for any losses, damages, or disruptions caused by factors beyond our control, including technical failures, third-party server outages, internet disruptions, or any force majeure events. The platform is provided on an "as-is" basis, and we make no guarantee that the service will be free from interruptions or errors at all times.

11. Privacy and Data Protection

The collection, use, and protection of your personal data are governed by Privacy Policy us, which forms part of these Terms and Conditions. By accepting these terms, you also agree to our Privacy Policy. poma88 is committed to protecting your personal information in accordance with the Malaysia Personal Data Protection Act (PDPA 2010).

12. Responsible Gaming

Poma88 cares about the well-being of every member. We provide a range of responsible gaming tools available to you free of charge, including daily, weekly, and monthly deposit limits, loss limits, session time limits, and self-exclusion options for temporary or permanent breaks.

If you or someone you know is experiencing difficulty with gambling control, please visit the Responsible Gaming us for more information and available support resources.

13. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which poma88 is registered and licensed. Any dispute arising from or related to these Terms and Conditions shall first be resolved through amicable negotiation. If a resolution cannot be reached, the dispute will be referred to the appropriate arbitration body or court as determined by the designated jurisdiction.

14. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the poma88 customer support team is available 24 hours a day, 7 days a week via Live Chat on our platform. You may also reach us by email at [email protected].